Direct Independent Care Ltd Wins Live-In Care Agency of the Year
Winners in the London & South East England Prestige Awards 2026/27
Direct Independent Care Ltd is a family-run care provider with over 20 years of experience delivering excellent holistic live-in and complex care. They specialise in carefully matching experienced carers with each client to promote independence, dignity and quality of life. Trusted by the NHS, local authorities and private clients across Buckinghamshire, Hillingdon and Surrey, the agency is recognised for their compassionate, person-centred approach, high standards of care and unwavering commitment to supporting people with both complex and everyday care needs around the clock.
The judges were particularly impressed by Direct Independent Care’s commitment to tailoring support around the individual, rather than expecting clients to fit a standard model. Its experienced carers take time to understand personal preferences, routines and aspirations, helping people retain choice, dignity and independence while receiving the right level of support. The agency’s investment in its care team is equally notable, with training, competency frameworks and ongoing support enabling staff to deliver consistently high standards. Strong staff retention, including team members who have remained for more than a decade, reflects a positive working culture and helps build continuity for those receiving care.
Website: www.directindependentcare.com